Frequently Asked Questions
You can anticipate receiving your bike approximately two weeks after the fitting has been completed and the paint design has been agreed upon.
Cabal Bikes is based in Cape Town South Africa. All our stock and parts are located in Cape Town. Any frame or wheels that is defective will be warrantied out of Cape Town, South Africa.
Cabal Bikes is a wholly South African owned company, and the Bikes are designed, painted and assembled in Cape Town, South Africa. Our carbon manufacturing factories are some of the best in the World, located in China.
We laser cut all our carbon shapes that go into our frames and all the carbon we use is guaranteed Japanese Toray carbon fibre, the highest commercially available carbon fibre in the world.
Our production process applies the highest standards of carbon production. Our carbon pieces are laser cut from the world’s highest quality commercially available carbon, Japanese Toray carbon fibre, which is moulded using EPS technology. This ensures our products have the most even carbon layup and the best material and resin distribution during the carbon product manufacturing process.We use only EPS moulding technology on all our frames and wheels- the latest process in carbon moulding technology. It allows us to create parts that are finished cleanly on the inside, while also allowing us complete control over the wall thickness - this allows us to tune for strength, stiffness and compliance (comfort).
Our factory uses a full testing facility to ensure the quality of our frames. All of our frames are fully EU ISO certified and rated. Our Ascent and Aero models, as well as all our wheels, are also UCI compliant and are able to be raced at the highest international standard.Every frame model we sell has been rigorously tested in a bicycle-specific test facility to meet European ISO certified safety requirements. We also rigorously test and push our bikes in real world conditions for up to a year before we offer them to the public. Read our returns, warranty and replacement documentation if you'd like to know the limits of your risk.
Our production process applies the highest standards of carbon production. Our carbon pieces are laser cut from the world’s highest quality commercially available carbon, Japanese Toray carbon fibre, which is moulded using EPS technology. This ensures our products have the most even carbon layup and the best material and resin distribution during the carbon product manufacturing process.We use only EPS moulding technology on all our frames and wheels- the latest process in carbon moulding technology. It allows us to create parts that are finished cleanly on the inside, while also allowing us complete control over the wall thickness - this allows us to tune for strength, stiffness and compliance (comfort).
Groupset parts are warrantied by the local distributor for the repective part and replacement will be mediated by Cabal Bikes.
Please see the maintenance section.